Development of Emotional Labor Inventory for Nurses
نویسندگان
چکیده
منابع مشابه
Emotional display rules as work unit norms: a multilevel analysis of emotional labor among nurses.
Emotional labor theory has conceptualized emotional display rules as shared norms governing the expression of emotions at work. Using a sample of registered nurses working in different units of a hospital system, we provided the first empirical evidence that display rules can be represented as shared, unit-level beliefs. Additionally, controlling for the influence of dispositional affectivity, ...
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ژورنال
عنوان ژورنال: Journal of Japan Academy of Nursing Science
سال: 2005
ISSN: 0287-5330
DOI: 10.5630/jans1981.25.2_20